Success Story

Two women talking and smiling

Beyhan’s Story

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“Why would you settle for a job like that with all your education and experience?”

At first, Beyhan didn’t know how to answer her son. Yes, she had experience in business management and bookkeeping, and had graduated with an honours certificate as an accounting clerk.

But she also had endured so many years of abuse that her self-worth was shredded.

Beyhan became part of Interval House’s BESS (Building Economic Self Sufficiency) program, a two-week workshop where women complete a skills inventory, learn to write a resume and cover letter, conduct a job search, prepare for an interview and develop life skills.

Graduates have a 75% employment rate within their field and a 90% job retention rate.

“I was so impressed with the teaching. In BESS, I learned to speak the language of the job posting and make sure I answer their requirements. I discovered my qualifications and transferrable skills for the first time. After one week in the program, I felt I could apply for any position.”

Upon completion of the program, Beyhan and the other graduates received two sets of polished and professional clothes to help them maintain their new-found confidence and to compliment the knowledge and skills they now possess.

“When you are in an abusive relationship for so long, even if you have a strong personality, it takes away your courage. I was underestimating myself and now I’m no longer afraid. BESS gave me self-confidence. Any woman coming out of an abusive relationship needs this program.”

Our heart-felt congratulations to Beyhan for being named BESS valedictorian!

From Our Mailbox: A letter from a BESS graduate

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You have no idea how you helped me with the course I attended last year. I took your advice and your words of encouragement and faced the world. In short, I applied for a job and I got it! I nailed the interview. I was told by the interviewer that I seemed to know more than they do. I tailored the interview to focus on my volunteering – for the past eight months as a peer counsellor. Now I will be a Peer Support Counsellor on a new project at a women’s organization that works in collaboration with five other organizations.

Fazia, I am so excited and happy I attended the B.E.S.S. course. I just wanted to make you realize that your program is so good and to keep teaching other women. May God bless you – for you are not selfish but willing to share your knowledge. May you accomplish your resolutions for the New Year and enjoy! – 2010 BESS Graduate

A New Home

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When Alex and Emma* arrived at Interval House several years ago, Rubina Khan, Children’s Counsellor Advocate, remembers, they cried and begged to leave. Their mother had been afraid to tell them where they were going and that they weren’t going back home. At 11 and 13, Alex and Emma wanted no part of the shelter or the teasing they knew they would take when their friends found out.

Rubina knew she needed to give them time. She gently took them downstairs to the playroom and let them share with her how they felt. “Please give yourself a few days,” Rubina urged them, “and then I’ll ask you again.”

When in the next few days they both did a complete turnaround and began feeling at home at Interval House, their mother was surprised, but Rubina wasn’t. She’s seen many summers of kids moving through the shelter, and she sensed that Emma and Alex would soon make friends and flourish in the atmosphere of safety and camaraderie.

She was right. Now all grown up and attending college, both Alex and Emma are still in touch. “They think Interval House is amazing,” Rubina says. “They still come back to visit, and they attend the picnic for former residents each year.” And every year, she reminds them with a grin about how hard they tried not to stay.

*Not their real names

“Empress Lyrics” Sings a New Song

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Building a new life can seem like a never-ending set of challenges, but for one beautiful singer, Interval House was in it for the long haul.

More than a decade ago, Denise Williams, better known to her fans in the vibrant world of Canadian and Jamaican Reggae music as “Empress Lyrics,” found a much-needed refuge at Interval House. The mother of two young sons, Denise felt trapped in an abusive relationship with the boys’ father. One day, while rehearsing for an upcoming gig with her band, her abuser burst in and hurled an industrial strength drain cleaner on her, one of her sons and other band members.

Despite painful third-degree burns, and desperate for safety for herself and her sons, Denise used a contact number she obtained from a victim’s hotline and made her final escape to Interval House. “Because of my injuries I was unable to keep my boys with me,” she recalls. “Thank God my parents were there to help.”

Denise spent the next three months putting her life back together with the help of the caring staff and a new sense of security at the shelter. She remembers being comforted by the structure and the schedules as well as the presence of monitors, alarms and cameras. “At that point I needed help with the simplest things, like filling out forms and getting bus tickets, not to mention getting counseling and finding housing. The staff were always there for me.”

Holidays are painful times for families escaping abuse. But Interval House did their best to make the Christmas season a time of joy and caring. Denise and her sons were added to a sponsorship list and given very special gifts. She remembers warm hoodies putting smiles on the boys’ faces and she received a brand new set of sheets for her bed.

As any woman escaping domestic abuse soon learns, rebuilding a life is an arduous journey, one that often brings setbacks and disappointments. Although Denise did escape her abuser, she did not escape so quickly the baggage from her past that had kept her with him. A sense of hopelessness and a lack of confidence in her own resources led her into major depression, keeping her from being the woman and mother she longed to be.

Even then, Interval House was there.

“Fazia [Mohammed, Client Services Coordinator with Interval House] continued to call me every month,” says Denise. “She encouraged me over and over to enroll in the B.E.S.S. program. She knew I needed skills that would help keep me moving ahead. People need to be reminded!”

Through her difficult bout with depression, Denise never let go of hope. She always sensed that her struggle was not without a purpose. Still, breaking the hold of depression was not easy.

After hitting what she admits was “rock bottom,” Denise answered Interval House’s challenge to take the next steps in the long road to healing. She was able to rise above her depression and is now gaining a continuing education that has helped her with self-presentation, resume skills, dressing for interviews and, most important, believing in herself. She looks forward to a course in financial management as well as others that will keep her progressing in her career and in her mission to help others.

Today, Denise is all about sharing a positive message with the world and with young women in particular. Many of her original lyrics spring from her personal experience with abuse and recovery — “Woman Scorned,” “Deadbeat Dad,” and “Never Keep Me Down” are some of her more recognizable songs.

Not surprisingly, songwriting has always been therapy for Denise. And unlike many in her industry, she has a commitment to keep her lyrics clean, uplifting and positive as an example and inspiration to those who share her struggles. More significant than any performances, competitions or music video is her sense that she has valuable work to do so young women will value themselves and avoid violent relationships.

Denise’s journey through domestic abuse and recovery has given her wisdom and insight as she helps others on the same road. She shares this advice with women who need to flee an abuser:

  • Make a plan. Leaving is easier when you’ve worked out the details beforehand.
  • Find support. Get the number of Interval House and keep it with you.
  • Leave when things are quiet. Don’t wait for the next storm.
  • Love yourself enough to leave. Don’t settle for less than you deserve.
  • Don’t go back.


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