Careers

Build and develop a career in the social service industry with Interval House! 

For employment inquiries, contact us at personnel@intervalhouse.ca. For volunteer opportunites please click here.

Current Employment Opportunities

INTERVAL HOUSE has positions available for: 

Women's Counsellor Advocate - Residential Programs 

Women's Counsellor Advocate - Community Programs

Child & Youth Consellor Advocate

Program Support Coordinator 

Development Administrator 

Resource Development Coordinator 


WOMEN'S COUNSELLOR ADVOCATE - RESIDENTIAL PROGRAMS 

Job Summary:

The Women's Counsellor Advocate's overall responsibility is to assist those who seek shelter services to deal with the impact of violence on their lives by providing timely, relevant and responsive client services that are consistent with the mission and mandate of Interval House and appropriate to their needs.

The Women’s Counsellor Advocate’s duties include:

  • Responding to the “24 hour”  crisis line
  • Conducting needs assessment admission intake and/or making appropriate referrals
  • Facilitating trauma recovery from abuse & builds client’s capacity to achieve self-sufficiency, through developing case plans, which include:
  • supportive counselling and group counselling
  • Legal services; public housing applications; financial assistance & planning; immigration and refugee services; health issues; education; and other issues relating to their situation
  • Escort to court and/or other legal, immigration or medical related appointments
  • Facilitate community resettlement
  • Regular evaluation and monitoring to ensure clients’ needs and goals are met and timely delivery
  • Complete client discharges according to established procedures
  • Record and maintain information in program logs and client files

   Note: Some physical activity is required eg. Light to moderate lifting, climbing stairs etc.                    

Qualifications and Competencies:

  • Relevant education and/or related experience in programs for violence against women
  • Experience in providing informal counselling and advocacy  for abused women
  • In-depth knowledge and understanding of issues affecting women and children who have experienced abuse and resources to support them.
  • Skills and experience in program planning and implementation
  • Effective group facilitation and presentation skills
  • Excellent communication, negotiation and interpersonal skills
  • Ability to build and foster reliable work relationships within a diverse work environment
  • Consistent ability to demonstrate professional behavior and respect for boundaries
  • Ability to manage conflicts
  • Demonstrated administrative skills in database and client case management
  • Observation of strict confidentiality
  • Capable of managing own emotional difficulties
  • Demonstrated skills in Microsoft Word, Outlook, Excel, Access and ability to use client case management database
  • Must be flexible with workdays and/or hours

How to Apply: 

Please e-mail your resume in confidence to the address below, markingWomen’s Counsellor Advocate-Residential Program’ in the subject line.

Please include your resume in the body of your e-mail; attachments may not be opened.

Email: personnel@intervalhouse.ca

Good to Know:

We thank all applicants, but only applicants with the required qualifications and competencies will be contacted.

Must be legally eligible to work in Canada and must have a valid work permit that allows the candidate to fulfill the requirements of the role.

All successful applicants must undergo a police vulnerable sector check.

Interval demonstrates its commitment to equity, diversity and inclusion, respect in the workplace and does not condone any form of discrimination and workplace violence.


WOMEN'S COUNSELLOR ADVOCATE - COMMUNITY PROGRAMS

Job Summary:

The Women's Counsellor Adovcate's overall responsibility is to assist women who are seeking employment and resettlement, to deal with the impact of violence on their lives by providing timely, relevant and responsive client services that are consistent with the mission and mandate of Interval House and appropriate to their needs.

Reports to: Community Programs Supervisor

The Women’s Counsellor Advocate-Community Programs duties and responsibilities include:

  • Conducting admission intake, initial interviews & assessments to obtain in-depth information and assessing immediate client needs to develop case plans
  • Regularly evaluating & monitoring client case plans to ensure the services & referrals outlined are appropriate, are meeting clients’ needs and goals, and are being delivered in a timely manner
  • Providing information and resources and making appropriate referrals to Interval House external services
  • Performing individual and group supportive counselling that facilitates trauma recovery from abuse & builds clients capacity to achieve self-sufficiency
  • Recording and maintaining information in program logs and client files
  • Collecting & contributing relevant information to the program resource base
  • Effectively responding to inquiries and communicates with companies/donors providing goods and services to Interval House
  • Responding to emergency situations as required
  • Performing other administrative duties

Qualifications & Competencies:

  • Minimum of 3 – 5 years’ experience providing counselling to abused women
  • Relevant education and/or related experience in programs for violence against women
  • Experience in providing informal counselling and advocacy  for abused women
  • In-depth knowledge and understanding of issues affecting women who have experienced abuse and resources to support them
  • Ability to build and foster reliable work relationships within a diverse work environment
  • Excellent communication, negotiation and interpersonal skills
  • Ability to manage conflicts and observation of strict confidentiality
  • Capable of managing own emotional difficulties
  • Skills and experience in program planning and implementation
  • Demonstrated group facilitation skills and experience
  • Demonstrated administrative experience in database and client case management and ability to use Microsoft Word, Outlook, Excel, Access and PowerPoint
  • Must be flexible with workdays and/or hours

How to Apply:  

Please e-mail your resume in confidence to the address below, markingWomen’s Counsellor Advocate-Community Programs’ in the subject line.

Please include your resume in the body of your e-mail; attachments may not be opened.

Email: personnel@intervalhouse.ca

Good to Know:

We thank all applicants, but only applicants with the required qualifications and competencies will be contacted.

Must be legally eligible to work in Canada and must have a valid work permit that allows the candidate to fulfill the requirements of the role.

All successful applicants must undergo a police vulnerable sector check.

Interval demonstrates its commitment to equity, diversity and inclusion, respect in the workplace and does not condone any form of discrimination and workplace violence.


CHILD AND YOUTH COUNSELLOR ADVOCATE

Job Summary:

The Child and Youth Consellor Advocate's overall responsibility is to assist the children who seek shelter services to deal with the impact of violence on their lives by providing timely, relevant and responsive client services that are consistent with the mission and mandate of Interval House and appropriate to their needs.  

The Child & Youth Counsellor Advocate’s duties include:

  • Performing children’s admission,  interviews with mothers and facilitating their settlement in the shelter;
  • Providing  informal, individual and/or group, supportive crisis counselling to women and their children, for trauma recovery throughout their residency
  • Regularly assessing children’s needs and requirements and assisting mothers in developing and implementing a plan of action, safety plans and discharge
  • Implementing new group topics, identifying barriers to group participation and determining appropriate solutions
  • Providing a positive female role model for the children and a forum where they can observe positive female-male interactions
  • Challenging attitudes and behaviors that contribute to the perpetuation of violence and female-male stereo types and oppression
  • Facilitating conflict resolution
  • Providing mothers and children with information and resources regarding: daycare; school; formal counselling; supportive services; before and after school care; on recreational services and other issues relating to their child’s situation and facilitating access
  • Planning and facilitating women and family group recreational activities, in collaboration with other Child & Youth Counsellor/Advocate
  • Performing administrative duties

Note: Some light physical activity is required eg. sanitization of toys and equipment, cleaning backyard, light lifting, climbing stairs etc.                                                                                        

Qualifications and Competencies:

  • Relevant education and/or related experience in programs for child and youth
  • Experience in providing informal counselling and advocacy  for child and youth
  • In-depth knowledge and understanding of issues affecting women and children who have experienced abuse and resources to support them.
  • Skills and experience in program planning and implementation
  • Demonstrated group facilitation skills and experience
  • Demonstrated administrative experience
  • Excellent communication, negotiation and interpersonal skills
  • Ability to build and foster reliable work relationships within a diverse work environment
  • Consistent ability to demonstrate professional behavior and respect for boundaries
  • Ability to manage conflicts
  • Demonstrated administrative skills in database and client case management
  • Observation of strict confidentiality
  • Capable of managing own emotional difficulties
  • Demonstrated skills in Microsoft Word, Outlook, Excel, Access and Power Point ability to use database and client case management
  • Must be flexible with workdays and/or hours

How to Apply: 

Please e-mail your resume in confidence to the address below, markingChild & Youth Counsellor Advocate’ in the subject line.

Please include your resume in the body of your e-mail; attachments may not be opened.

Email: personnel@intervalhouse.ca

Good to Know:

We thank all applicants, but only applicants with the required qualifications and competencies will be contacted.

Must be legally eligible to work in Canada and must have a valid work permit that allows the candidate to fulfill the requirements of the role.

All successful applicants must undergo a police vulnerable sector check.

Interval demonstrates its commitment to equity, diversity and inclusion, respect in the workplace and does not condone any form of discrimination and workplace violence.


PROGRAM SUPPORT COORDINATOR

Job Summary:   

The Program Support Coordinator provides support to the Community Programs team to accomplish work plan activities designated to achieve identified goals within the framework of the Building Economic Self Sufficiency (BESS) program.

Responsibilities include but not limited to:

  • Assisting with implementing outreach and networking strategies, building and maintaining relationships with Community Partners, as needed
  • Undertake leadership in planning, organising and coordinating all events for the program
  • Participate in the planning, preparation and promotion of all programs, workshops, events, etc.
  • Develop and maintain related database and record management systems, including archiving system for retrieval, analysis and production of internal and external reports, and archiving
  • Assist with updating clients’ file
  • Coordinate meetings logistics
  • Participating in the  review and update of manuals, program policies, procedures
  • Take initiative to identify and recommend process efficiencies
  • Coordinate and complete significant special projects independently or in collaboration with other groups
  • Prepare work orders for the program
  • Order and maintain office supplies and inventory
  • Assist with tracking successful intakes and referrals to programs offered by other community agencies on a monthly basis.
  • Assist with providing relevant administrative support to the programs’ clients, as required

Qualifications and Competencies:

  • Post-secondary education and minimum of two (2) years’ experience in administrative field
  • Excellent knowledge and understanding of administrative processes in non-profit organisations
  • Demonstrated experience leading event planning and coordination
  • Knowledge related  to workshop design and presentations
  • Understanding of barriers for women who have survived abuse
  • Experience in public speaking and working with private, public and non-profit sectors
  • Ability to network program,  establish and maintain business relationships and partnerships in the private, not-for-profit and governmental sectors
  • Excellent proficiency with office equipment, computer applications, database and programs softwares
  • Solution-focused problem solving and conflict resolution skills
  • Capable of managing emotional stress
  • Analytical, planning, organizing and reporting skills – verbal and written
  • Emphasis on delivery of results in a timely manner and emphasis on quality and quantity standards with great attention to detail
  • Demonstrated ability to exercise flexibility when needed
  • Ability to build and foster reliable work relationships within a diverse work environment
  • Consistent ability to demonstrate professional behavior and respect for boundaries
  • Demonstrated ability to work as part of a team and to work with minimal supervision
  • Must be flexible with workdays and/or hours

How to Apply: 

Please e-mail your resume in confidence to the address below, marking “Program Support Coordinator” in the subject line.

Please include your resume in the body of your e-mail; attachments may not be opened.

Email: personnel@intervalhouse.ca

Good to Know:

We thank all applicants, but only applicants with the required qualifications and competencies will be contacted.

Must be legally eligible to work permanently in Canada and/or must have a valid work permit that allows the candidate to fulfill the requirements of the role.

All successful applicants must undergo a police vulnerable sector check.

Interval House demonstrates its commitment to equity, diversity and inclusion, respect in the workplace and does not condone any form of discrimination and workplace violence.


DEVELOPMENT ADMINISTRATOR 

Job Summary:

The Development Administrator’s overall responsibility is to contribute to Interval House’s fundraising and communications initiatives by maintaining accurate donors’ records, providing excellent donor relations, and assisting with fundraising and communications campaigns.

Duties and Responsibilities include:

Data Processing and Database Administration,  donor relations support, fundraising and communications through:

  • Completing and overseeing entry of donations from various sources, issuing tax receipts and provide support and guidance to database users
  • Importing data from various sources (Raisin, Canada Helps, Excel spreadsheets, other databases) into the donor database and  preparing all incoming donations for bank deposit
  • Assisting with the monthly reconciliation of accounting records
  • Maintaining data integrity and accuracy  and conduct global data changes to the database as required
  • Communicating in a professional manner with donors to accept donations and process changes to donor information
  • Preparing letters,  mailings and presentations and ensure timely correspondence with donors and stakeholders
  • Fulfilling donor stewardship activities
  • Assisting in the administration of the annual giving program including direct mail production
  • Assisting with the implementation of special awareness and engagement campaigns
  • Supporting communications activities such as digital marketing, and the production of materials such as the Gratitude Report and infographics
  • Providing support in coordinating  community events
  • Coordinating interviews with clients, donors, and volunteers for use in Interval House materials
  • Liaising with agency consultants such as graphic designers, direct mail agency, website developer, etc.
  • Assisting with updating and maintaining Resource Development policies and systems
  • Training and supervising Resource Development and Communications volunteers
  • Keeping up-to-date on issues relating to violence against women and fundraising legislations and best practices

Qualifications and Competencies

  • 1 - 2 years’ experience and knowledge working with a fundraising and donor management database
  • Superior written and verbal communication skills
  • Demonstrated ability in establishing and maintaining collaborative relationships with external stakeholders
  • Computer proficiency with skills in CRM, databases, Microsoft Suite, Outlook, Adobe Photoshop and Social Media Platforms
  • Demonstrated track record of effective administrative and organizational abilities 
  • Event Planning ability
  • Conduct that demonstrates adherence to the AFP Standards of Professional Practice
  • Knowledge and understanding of issues affecting women and children who have suffered abuse, and the available resources and services to support them
  • Demonstrated skills to engage with others, listen, and provide feedback
  • Demonstrated ability to work as part of a team and foster teamwork
  • Demonstrated ability to manage interpersonal conflict
  • Ability to observe and maintain confidentiality
  • Behavioral focus on ethics, integrity, loyalty and goal & result oriented
  • Focus on continuous self-development
  • Demonstrated ability to follow through to implement results in a timely manner
  • Thorough and detail-oriented work related approaches
  • Analytical, planning, organizing and reporting skills - verbal and written
  • Persistence, compassionate, non-judgmental & adaptable behavior that demonstrates caring for others
  • An understanding of Diversity and Inclusion and ability to create a supportive work environment for diverse staff 
  • Knowledge and understanding of issues affecting women and children who have suffered abuse, and the available resources and services to support them
  • Must be flexible with workdays and/or hours

 

How to Apply: 

Please e-mail your resume in confidence to the address below, marking ‘Development Administrator’ in the subject line.

Please include your resume in the body of your e-mail; attachments may not be opened.

Email: personnel@intervalhouse.ca

 

Good to Know:

We thank all applicants, but only applicants with the required qualifications and competencies will be contacted.

Must be legally eligible to work in Canada and/or must have a valid work permit that allows the candidate to fulfill the requirements of the role.

All successful applicants must undergo a police vulnerable sector check.

Interval demonstrates its commitment to equity, diversity and inclusion, respect in the workplace and does not condone any form of discrimination and workplace violence.


RESOURCE DEVELOPMENT COORDINATOR 

Job Summary:

The Resource Development Coordinator’s overall responsibility is to contribute to Interval House revenue development, volunteer-related strategies, initiatives and programs, and special event coordination.

Duties and Responsibilities include:

  1. Providing  support to the success of four fundraising  streams (major gift, leadership, foundation, corporate) through:
    • Assisting with researching, developing  and/or writing  grant and fundraising proposals and applications
    • Assisting with writing and coordination of stewardship reports including monitoring reporting schedule
    • Assisting in creating strategies to identify and qualify new prospects
    • Building and maintaining donor relations
    • Assisting with the preparation of meeting materials and briefing notes
    • Keeping up-to-date on issues relating to violence against women and fundraising legislations and best practices
  2. Coordinating and implementing three stewardship events by:
    • Overseeing all event logistics
    • Monitoring and adhering to budgets
    • Representing Interval House at public events
  3. Coordinating all activities within Volunteer Services through:
    • Recruiting and training
    • Updating and maintaining policies and systems, records and a database for volunteer services
    • Working with corporations on providing meaningful group volunteer activities

Qualifications and Competencies

  • Minimum 3 years’ experience and knowledge in fundraising and volunteer management
  • Superior written and verbal communication skills
  • Demonstrated ability in establishing and maintaining collaborative relationships with external stakeholders
  • Demonstrated experience in effective event planning
  • Excellent ability to use online research tools (prospect research, grants/foundations)
  • Demonstrated track record of effective administrative and organizational abilities 
  • Ability to manage and monitor a budget
  • Experience working with volunteers; preferably as a leader
  • Conduct that demonstrates adherence to the AFP Standards of Professional Practice
  • Computer proficiency with skills in Microsoft Word, Outlook, Excel, Publisher, Power Point and Adobe Photoshop and social media platforms
  • Knowledge and understanding of issues affecting women and children who have suffered abuse, and the available resources and services to support them
  • Demonstrated ability to work as part of a team and foster teamwork
  • Demonstrated ability to manage interpersonal conflict
  • Ability to observe and maintain confidentiality
  • Behavioral focus on ethics, integrity, loyalty and goal & result oriented
  • Focus on continuous self-development
  • An understanding of Diversity and Inclusion and ability to create a supportive work environment for diverse staff 
  • Must be flexible with workdays and/or hours

 

How to Apply: 

Please e-mail your resume in confidence to the address below, marking ‘Resource Development Coordinator’ in the subject line.

Please include your resume in the body of your e-mail; attachments may not be opened.

Email: personnel@intervalhouse.ca

 

Good to Know:

We thank all applicants, but only applicants with the required qualifications and competencies will be contacted.

Must be legally eligible to work in Canada and/or must have a valid work permit that allows the candidate to fulfill the requirements of the role.

All successful applicants must undergo a police vulnerable sector check.

Interval demonstrates its commitment to equity, diversity and inclusion, respect in the workplace and does not condone any form of discrimination and workplace violence.