Build and develop a career in the social service industry with Interval House! 

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Current Employment Opportunities

INTERVAL HOUSE has positions available for: 

Job Developer

Women's Counsellor/Advocate (Relief)


Job Summary:
The Job Developer is responsible for planning, implementing and evaluating programs that seek and find employers and work-related opportunities and connections so that BESS clients can re-build their lives productively within their communities. In addition, the Job Developer is responsible for continually expanding the networks and connections of employment opportunities, resources and contacts that will promote and support the efforts of Interval House clients to rebuild their lives within their communities.

Job Development:

  • Initiate and maintain ongoing contact with Interval House Corporate Partners to develop the relationship toward hiring BESS clients.
  • Recruit, develop and retain strong business relationships with employers to effectively place BESS clients into meaningful employment.
  • Market the BESS program to employers and create job placement opportunities through: cold calling both through the telephone and in-person.
  • Negotiate and securing job opportunity agreements between employers and clients.
  • Place clients with employers in positions that are appropriate to their employment goals and achieving required service outcomes.
  • Keep up to date with labour market trends.
  • Provide continued support to employed clients to promote job retention

Career Counselling:

  • Determine the client’s skills and abilities, employment interests and barriers to securing and maintaining successful employment.
  • Create Employment Action Plans to assess and monitor client job search and assist clients with follow-through.
  • provide coaching, support and mentoring in job search and maintenance skills.
  • Guide clients through self-directed job search to empower clients to be self-sufficient in their job search.
  • Assess and support client employment readiness through:
    • In-house workshops
    • Referrals to retraining and skills upgrading opportunities
    • Advocacy when needed
  • Maintain accurate and specific case notes on activity of each client.
  • Assist in the Career Boutique where clients get access to professional clothing


Networking & Outreach:

  • Work with Supervisor on outreach and employment development strategies.
  • Develop and review marketing materials.
  • Build and maintain/relationships with Community Partners.
  • Conduct outreach activities to market the program to potential referral sources.
  • Deliver presentations and information sessions.
  • Share outcomes/success stories for marketing and promotional use.
  • Represent Interval House in the community when requested


  • Organise, develop and maintain program-related database and records.
  • Liaise with Resource Development to maintain up-to-date shared contact databases.
  • Maintain, analyze program statistical data and report it to Supervisor.
  • Prepare and deliver accurate and timely monthly and annual reports.
  • Track, synthesise, analyze and report client feedback to be used for reporting and promotional purposes.
  • Accurate tracking of client visits and time spent.
  • Coordinate client and organizational events.
  • Participate in organizational meetings and committees.
  • Attend Interval House events.
  • Any other duties assigned as per program needs

Qualifications and Competencies:

  • Education and a minimum of two years’ experience relevant to job development
  • Proven ability of client’s case management to establish realistic job related / training goals
  • Ability to work in a performance-based system with a proven track record and dedication to meeting targets and deadlines
  • Knowledge and understanding of the target group, employment legislations, labour market information and resources in Toronto
  • Ability to establish and sustain a solid working relationship with employers, stakeholders, and clients through a commitment of delivering a high level of customer service at all times
  • Demonstrated administrative skills in database and client case management
  • Computer literate with skills in Microsoft Word, Outlook, Excel, Access and Power Point
  • Excellent communication, negotiation and interpersonal skills
  • Ability to manage conflicts
  • Analytical, planning, organizing and reporting skills – verbal and written
  • Effective group facilitation and presentation skills
  • Observation of strict confidentiality, when necessary
  • Emphasis on delivery of results in a timely manner and emphasis on quality and quantity standards with great attention to detail
  • Demonstrated ability to exercise flexibility when needed
  • Capable of managing emotional stress
  • Ability to build and foster reliable work relationships within a diverse work environment 
  • Consistent ability to demonstrate professional behavior and respect for boundaries
  • Demonstrated ability to work as part of a team and to work with minimal supervision


Incumbents will be responsible for helping the women and children in our Residential Programs to deal effectively with the impact of violence on their lives. They will work cooperatively according to schedules that include day, evening, night and weekend shifts with duties at the Shelter and/or in the community.

Responsibilities include but are not limited to the following:
Staffing the 24-Hour Crisis Telephone Line; Responding to emergency situations as required; Undertaking needs assessment; Using the Case Management System; Providing counseling-related information and resources; Delivering supportive individual and group counseling services; Managing effective conflict resolution; Implementing and coordinating Shelter operations; Performing on-call duties, Carrying out general office administration that includes maintaining up-to-date documentation with routine and incident-related record-keeping, statistical data, and report writing.

Incumbents will adhere to Interval House’s mission, vision, policies and practices within a performance management accountability system. They will ensure effective internal and external communications and participate in ongoing team building and teamwork.


  • Post secondary education and/or related experience in counselling and advocacy for women and children
  • Skills and experience in program planning, implementation and group facilitation
  • In-depth knowledge and understanding of resources and issues affecting women and children who have experienced abuse
  • Strong problem solving and decision making skills
  • Demonstrated professionalism in work ethics and presentation
  • Must be self-directed and able to complete projects with limited supervision
  • Excellent interpersonal and written/verbal communication skills
  • Highly organized and flexible with ability to manage multiple tasks/assignments and meeting changing deadlines
  • Ability take initiative, manage and adapt to change
  • High level of accountability, commitment and attention to detail
  • Absolutely sensitive to proprietary information
  • Ability to lead and work as part of a team
  • Innovative and resourceful
  • Demonstrated inclination for professional development and continuous learning
  • Ability to work in an ethnically diverse environment



Please email your resume in confidence to stating your salary expectations. Please include your resume in the body of your email; attachments will not be opened. 

Only applicants with the required qualifications and experience will be interviewed. All successful applicants must undergo a criminal reference check.

Interval demonstrates its commitment to equity and diversity and does not condone any form of discrimination.