Careers

Build and develop a career in the social service industry with Interval House! 

For employment inquiries, contact us at personnel@intervalhouse.ca. For volunteer opportunites please click here.

Current Employment Opportunities

                                    WOMEN’S COUNSELLOR ADVOCATE- RELIEF

(RESIDENTIAL PROGRAM)

Job Summary:   The Women’s Counsellor Advocate-Relief (Residential Program), overall responsibility is to assist those who seek shelter services to deal with the impact of violence on their lives by providing timely, relevant and responsive client services that are consistent with the mission and mandate of Interval House and appropriate to their needs.

The Women’s Counsellor Advocate’s-Relief duties include:

  • Responding to the “24 hour”  crisis line
  • Conducting needs assessment admission intake and/or making appropriate referrals
  • Facilitating trauma recovery from abuse & builds client’s capacity to achieve self-sufficiency, through developing case plans, which include:
  • supportive counselling and group counselling
  • Legal services; public housing applications; financial assistance & planning; immigration and refugee services; health issues; education; and other issues relating to their situation
  • Escort to court and/or other legal, immigration or medical related appointments
  • Facilitate community resettlement
  • Regular evaluation and monitoring to ensure clients’ needs and goals are met and timely delivery
  • Complete client discharges according to established procedures
  • Record and maintain information in program logs and client files

Note: Some physical activity is required eg. Light to moderate lifting, climbing stairs etc.                                                                                                                                                                       

Qualifications and Competencies:

  • Relevant education and/or related experience in programs for violence against women
  • Experience in providing informal counselling and advocacy  for abused women
  • In-depth knowledge and understanding of issues affecting women and children who have experienced abuse and resources to support them.
  • Skills and experience in program planning and implementation
  • Effective group facilitation and presentation skills
  • Excellent communication, negotiation and interpersonal skills
  • Ability to build and foster reliable work relationships within a diverse work environment
  • Consistent ability to demonstrate professional behavior and respect for boundaries
  • Ability to manage conflicts
  • Demonstrated administrative skills in database and client case management
  • Observation of strict confidentiality
  • Capable of managing own emotional difficulties
  • Demonstrated skills in Microsoft Word, Outlook, Excel, Access and ability to use client case management database
  • Must be flexible with workdays and/or hours

How to Apply: 

Please e-mail your resume in confidence to the address below, markingWomen’s Counsellor Advocate-Relief’ in the subject line.

Please include your resume in the body of your e-mail; attachments may not be opened.

Email: personnel@intervalhouse.ca

 

                                     RECEPTION & FACILITIES ADMINISTRATOR

Job Summary

 The Reception & Facilities Administrator is responsible for providing reception and facility support in accordance with established program policies and procedures, which includes implementing and maintaining the daily operation of the building and related facilities to ensure capital preservation, and meet the health, safety and security needs of the shelter services and the entire organization. 

Duties and Responsibilities:

  • Conduct the operations of the reception/waiting area and maintain established safety and security measures
  • Greet, welcome, direct and orient visitors, service and delivery people to the appropriate department/area as per established protocols
  • Respond appropriately to telephone messages, inquiries, donation related calls and services and handle incoming and outgoing mail, packages and other correspondence
  • Maintain boardroom and meeting rooms booking schedules and visitors’ logs
  • Organize and maintain office records and order and maintain office supplies
  • Provide administrative support to Executive Co-Directors as required
  • Assist with meeting logistics and the execution of special projects and events, as required
  • Liaise with property management company, IT Support, Security, Alarm systems and other contractors and vendors to ensure maintenance and all work orders/requests/inquiries are dealt with effectively
  • Prepare annual schedule for and participate in the evaluation of existing vendors and contractors
  • Assist with developing the Facilities operations and capital budgets and track expenditures 
  • Oversee the completion of day to day and small scale Facilities related projects and assist with the implementation of larger projects
  • Manage and implement the purchase and distribution of building keys, swipe cards and update the relevant records
  • Implement Records Management in accordance with retention policy (maintenance, retention, destruction)
  • Ensure the ongoing maintenance and update of WHMIS records, First Aid supplies inventory, fire drill records, etc.; ensure cleaning products are always labelled

Note:  Light physical ability is required

Qualifications and Competencies

  • 1 - 2 years’ experience with Reception and Facilities support
  • 1- 2 years’ experience in vendor development & evaluation
  • Experience and knowledge with telephone and security systems and IT related troubleshooting
  • Excellent communication skills and telephone etiquette
  • A high degree of customer service skills
  • Excellent Computer skills – Microsoft suite and property management software
  • Capable of managing emotional stress
  • Solution-focused problem solving and conflict resolution skills
  • Analytical, planning, organizing and reporting skills – verbal and written
  • Emphasis on delivery of results in a timely manner and emphasis on quality and quantity standards with great attention to detail
  • Demonstrated ability to exercise flexibility when needed
  • Ability to build and foster reliable work relationships within a diverse work environment
  • Consistent ability to demonstrate professional behavior and respect for boundaries
  • Demonstrated ability to work as part of a team and to work with minimal supervision
  • Must be flexible with workdays and/or hours

How to Apply: 

Please e-mail your resume in confidence to the address below, marking ‘Reception and Facilities Administrator”

Please include your resume in the body of your e-mail; attachments may not be opened.

Email: personnel@intervalhouse.ca

 

 

 

 

                                                           Good to Know:

We thank all applicants, but only applicants with the required qualifications and competencies will be contacted.

Must be legally eligible to work in Canada and/or must have a valid work permit that allows the candidate to fulfill the requirements of the role.

All successful applicants must undergo a police vulnerable sector check.

Interval demonstrates its commitment to equity, diversity and inclusion, respect in the workplace and does not condone any form of discrimination and workplace violence.